Privacy Policy

For Club Members
The Tollygunge Club ("the Club") is committed to protecting the privacy of its members and their registered dependants. This Privacy Policy explains how the Club collects, uses, shares and safeguards personal information in connection with the official website of The Tollygunge Club, https://www.tollygungeclub.org ("the Club Website") and the online services made available through the Club Website.
Information We Use
The Club uses personal information already available in its membership records for the purpose of providing access to the Club Website and the online services provided through it.
The information may include:
Member's name
Membership number
Photo
Email address
Mobile number
Details of registered dependants
Other information maintained in the Club's membership records
When you use the Club Website, the Club may also collect certain technical information, including:
Date and time of login
IP address
Browser and device information
Website usage and activity logs
Purpose of Use
The information is used for the following purposes:
Verifying membership and providing secure access to the Club Website.
Managing bookings for Club facilities, events, accommodation, sports, dining and other services.
Registering members and their registered dependants for Club events, tournaments, programmes and activities.
Processing online payments and maintaining payment records.
Sending notices, payment confirmations, receipts, newsletters and other communications relating to Club activities.
Maintaining the security, administration and proper functioning of the Club Website.
Improving the services provided by the Club.
Sharing of Information
Where necessary, the Club may share limited information, including your name, membership number, email address, mobile number and payment-related information, with trusted service providers for the purpose of:
Processing online payments through authorised payment gateway providers.
Sending transactional communications.
Operating, maintaining and securing the Club Website.
Managing Club events, activities, reservations and other member services.
Complying with applicable legal or regulatory requirements.
Only the information necessary for the relevant purpose shall be shared. Service providers engaged by the Club are expected to maintain appropriate standards of confidentiality and security and to use such information only for the services provided to the Club.
Security
The Club takes reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or misuse. Whilst every reasonable effort is made to safeguard information, no electronic system can guarantee complete security.
Member Responsibilities
Members are responsible for:
Keeping their password, OTP and login credentials confidential.
Not sharing their user account with any other person.
Logging out after using shared or public devices.
Informing the Club promptly if they become aware of any unauthorised use of their account.
Event Photographs and Videos
The Club may use photographs and videos taken during Club events and activities involving members, their registered dependants and guests and publish them in the Gallery section of the Club Website to share Club activities.
Privacy Policy – Reciprocal Members & General Visitors
The Tollygunge Club ("the Club") is committed to protecting the privacy of reciprocal club members and visitors who interact with the official website of The Tollygunge Club ("the Club Website").
Information We Collect
When reciprocal club members or visitors submit enquiries, booking requests or other forms through the Club Website, the Club may collect personal information including:
Name
Email address
Mobile number
Name of the reciprocal club (where applicable)
Details of the enquiry, booking request or message submitted
Any other information voluntarily provided by the user
The Club Website may also collect certain technical information including:
Date and time of submission
IP address
Browser and device information
Website usage and activity logs
Purpose of Use
The information collected may be used for the following purposes:
Responding to enquiries submitted through the Club Website.
Processing accommodation booking requests from reciprocal club members.
Responding to banquet booking enquiries and other requests.
Contacting users where necessary in relation to their enquiry or request.
Maintaining records of communications.
Improving the services provided through the Club Website.
Complying with applicable legal or regulatory requirements.
Submission of an enquiry or booking request does not constitute acceptance or confirmation by the Club. All requests shall remain subject to the Club's applicable policies, availability and approval procedures.
Sharing of Information
Where necessary, the Club may share limited personal information with trusted service providers engaged for the purpose of:
Operating, maintaining and securing the Club Website.
Processing enquiries and booking requests.
Sending transactional communications.
Providing technical support and website administration.
Complying with applicable legal or regulatory requirements.
Only the information necessary for the relevant purpose shall be shared. Service providers engaged by the Club are expected to maintain appropriate standards of confidentiality and security and to use such information only for the services provided to the Club.
The following provisions apply to Club Members, Reciprocal Members and all Visitors using the Club Website:
Cookies
The Club Website may use cookies and similar technologies to facilitate secure login, improve functionality and enhance the user experience.
Retention of Information
Personal information and website usage records shall be retained for such period as may be necessary for Club administration, operational, legal, regulatory or accounting purposes.
Your Rights
Members may request the Club to:
Review the personal information maintained in the Club's records.
Correct or update inaccurate information.
Update their contact details.
Seek clarification regarding the use of their personal information.
Changes to this Privacy Policy
The Club reserves the right to amend this Privacy Policy from time to time. Any revised version shall be published on the Club Website and shall take effect from the date of publication.
Contact
Any queries relating to this Privacy Policy may be addressed to:
The Tollygunge Club
120, Deshapran Sasmal Rd, Tollygunge Golf Club, Tollygunge, Kolkata, West Bengal 700033
Email: privacy@tollygungeclub.org
Telephone: 033-2473 2316 / 4539 / 4741 / 5984

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